Privacy policy

Information we collect

We may collect your name and email address when you subscribe for free guides, contact us or create a member account. If you join the programme, we also keep the information needed to provide member access and confirm your enrolment.

Payments are processed by Stripe. We do not store your full card details on our website.

How we use your information

We use your information to deliver requested guides, provide programme access, respond to enquiries, administer purchases and send relevant updates where you have agreed to receive them.

Free-guide sign-ups may be added to our email audience with a tag for the guide requested, so that the right resource and relevant follow-up can be sent.

Service providers

We use carefully selected providers to run parts of the service, including Stripe for payments, Mailchimp for email communications and secure account services for member access. These providers process information only as needed to provide their services.

Cookies

We use essential cookies and similar technologies to keep the site working and maintain your session. Where optional analytics or marketing cookies are used, we will ask for your consent before enabling them.

Keeping information secure

We take reasonable steps to protect personal information. No online service can guarantee absolute security, so please use a strong, unique password for your member account and keep it private.

Your choices and rights

You can unsubscribe from marketing emails at any time using the link in an email. You may also ask to access, correct or delete your personal information, subject to any legal or operational requirements we must keep.

Changes to this policy

We may update this policy when the site or our services change. The date at the top of this page shows when it was last updated.

Contact

For questions about this policy or your information, please contact us through the website contact options.